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Coronavirus (COVID-19) update for our customers and community

There is no greater priority to our entire First National Bank, Cortez community than the safety of our customers, employees, and community members. Like you, we are actively monitoring the latest information from the Centers for Disease Control (CDC) and state and local health authorities regarding COVID-19. You can count on us at times like this, especially if you need our help.

Effective March 24, 2020, our lobby will operate with limited access and will be available by appointment only until further notice. Please call 970-565-3781 to make an appointment.

Our branch will continue serving customers through our drive-up, ATM, night drop, and digital banking services.

We want you to have confidence that you can bank virtually anywhere with our online banking and mobile banking products. Current online banking customers can download the mobile app by following the mobile app instructions on the Online Banking Services page. If you are not currently enrolled in online banking, call us at 970-565-3781 and request assistance for enrollment.

With online banking, you’ll be able to:

Update your contact information

Make sure we can stay in touch with you.

Access your accounts

See transactions, account balances, and view account statements.

Make payments and transfers

Pay your First National Bank, Cortez credit cards and loans, and transfer funds between your accounts.

Pay Bills

Pay bills with iPay Bill Pay. Set up one-time or recurring payments to vendors or make a person-to-person transfer to someone you trust.

Supporting our community:

Our dedicated team of bankers is available and ready to help you. Although the lobby will operate by appointments only until further notice, our team stands ready to assist you in navigating through these unprecedented times. We will continue to implement the CDC-recommended cleaning measures to ensure a safe operating environment for customers who need lobby services and our employees.

A sanitizing station has been set up at the lobby entrance for customers to use upon entering and when leaving the bank.

In addition to CDC-recommended cleaning standards, our bankers have been provided CDC guidelines about the importance of proper hand washing techniques. Best practices in virus transmission prevention have also been shared, including the need to cover coughs and sneezes and, most importantly, to stay home if they are feeling ill.

If you are feeling ill, please take care of yourself and consider utilizing our online and mobile banking resources. If you need assistance with these products, call us at 970-565-3781.

We’re here for you:

If you’ve been affected by COVID-19 and need help with your account, please call us at 970-565-3781.

If we reach out to you, we won’t ask for confidential information such as your username, password, personal identification number, or other account information. Be aware that this epidemic is a ripe opportunity for scammers to capitalize on your emotions. See the Federal Trade Commission’s advice for consumers to protect yourself from scams online.

We encourage you to stay current and follow the health guidelines provided by these resources:

By taking precautions now, we hope to contribute to slowing the spread of COVID-19 in our community. Take care of yourself, your family, and know that if you need us, we’re here for you.